Instantly see who messaged you, track each conversation’s status (follow-up, lead, or booked)
All in one place for effortless organization, structured workflows, and quicker operations.

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How to use folders in your chat-system

The Chat-system is divided into three key folders: Primary, General, and Verification.

  1. General: This is the default folder where all your chats will appear initially.

  2. Primary: This is where you can place high-priority chats you want to access quickly, anytime.

  3. Verification: All Chats going through the verification process (Radar) appear here until accepted into your group, so your inbox stays tidy.

    For paid groups, this folder can be ignored or used differently (for instance, to store low-priority or unimportant chats). The same applies to free communities that don’t use the Radar feature.

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Move Chats to Folders & Use Chat Menu

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Custom tags

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Filtering

On the left-hand side, you can filter chats that have been assigned a specific tag.

Select any tag to instantly see every single chat that carries that specific tag.

In addition to your tags, you can also filter for unread messages.

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Read Feature

If someone reads your message but doesn’t reply within 15 minutes, aneye symbol will appear on your message.

This feature is extremely helpful for determining the right time to send follow-ups.

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Draft messages

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Sending out draft messages

Access draft messages by clicking the arrow next to the Send button at the bottom-right

Simply click on the message you want to use, and it will automatically be inserted into the chat-box.

Clicked the wrong one? Simply select the correct option, and it’ll update automatically.

After setting up “custom tags”, “draft messages” and organizing your chats into different folders your chat system can now be used to its utmost capabilities :)

If any issues occurred, please check if you missed any of the steps, or contact us here for further support.